Your business can't run without you. Let's fix that.

We build your complete operations manual in Notion — done for you in days — so you can finally delegate, step back, and scale.

Get Your Manual

We've helped countless business owners stop being the bottleneck.

We get it.

You've built something real — but the know-how lives in people's heads. Your SOPs are scattered across Google Drive folders, email threads, and sticky notes nobody reads. Training new hires feels painful every single time.

You've tried to fix it. It stalled.

Our clients came to us with the exact same frustrations. We built them a complete, practical Operations Manual in Notion — and we've done it hundreds of times.

We'll do the same for you.

Get Your Manual

Here's what business owners have to say 😍👇

  • Screenshot of a review stating Operations Mavenue has change the customer's life and business.

    Dr. Jasmine W., Owner & Pediatrician, Keānuenue Pediatrics

  • A positive review highlighting Operations Mavenue has a deep understanding of business operations and how to methodologically scale a business.

    Jeremy L., Owner, Tax Resolution Accounting

  • Screenshot of a review championing Operations Mavenue for helping them get unstuck with their business.

    Mariyana C., Owner, YOLO Dream Adventure Travel

  • A positive review commending Operations Mavenue's project management skills.

    David W., Owner, Clean Casa

  • A screenshot of a positive review citing Operations Mavenue's consulting calls as a primary reason for their growth.

    Victoria K., COO, Spectra Wellness Solutions

  • A screenshot of a positive review highlighting the oustanding custom Operations Manual developed by Operations Mavenue for a customer's business.

    Nick B., Owner & Operations Manager, Calem Medical

  • Emily H., Topline Pavement

  • Fernando M., Owner, Collision Xperts

  • Screenshot of a customer review raving about Operations Mavenue's ability to offer a practical way to systematize their business processes.

    Jane B., Owner, Emerging Destinations & Executive Director, APTA

1 9
Screen capture of the 'Emerging Destinations Operations Manual' with various sections and images.

Why our clients call this a no-brainer

✅ Your time commitment: 2 hours per session. We handle everything else.

✅ We don't just hand you a tool — we build everything in it.
Unlike platforms like Trainual where you pay an ongoing subscription and do the work yourself, we give you the tool and build your SOPs inside it.

✅ No monthly subscription. No "SOP storage fees." One-time fee, lifetime access.
You pay per session. When your manual is done, there are no ongoing fees from us. You own it outright, forever.

✅ You own your manual from session one.
We transfer ownership of the manual to you at the end of your very first session. From that point on, it's yours.

✅ Our clients love us.
Don't take our word for it — check out our Wall of Love ❤️.

Get Your Manual
Maven Landscape Services Operations Manual with various images and text on a white background

How It Works

We build your manual step-by-step through focused virtual collaboration.

  • 1–2 virtual sessions per week
  • Each session: a 2-hour Knowledge Extraction Call with you (your time commitment)
  • Followed by a full day of SOP and OM buildout in Notion (our time commitment)
  • Progressive buildout until your manual is complete

We extract your SOPs (standard operating procedures), organize, refine, and turn them into a clear, practical Operations Manual (OM) in Notion that your team will actually use.

Fill Out Inquiry Form

Custom Operations Manual Inquiry Form

We do one thing, and we do it well.

We build Operations Manuals for businesses that are ready to stop relying on people and start running on systems.

Every manual we build lives in Notion — fully custom to your business, your team, and how you actually operate.

Step 1: Fill out the short form below.
Step 2: You'll be taken to our booking calendar to schedule your discovery call.
Please enter your name.
Please enter a valid email address.
Please enter your industry.
Please enter your business name.
Please enter your website URL.
Please enter your business location.
Please select at least one option.

Click submit and you'll go straight to our booking calendar — pick a time that works for you, and we'll hop on a discovery call to walk you through everything.

By submitting this form, you allow us to contact you regarding this inquiry. We respect your privacy. No spam, ever.

✓

You're all set — taking you to the discovery call booking calendar now.

We'll be in touch soon. In the meantime, feel free to book your discovery call and we'll walk you through exactly what your Operations Manual could look like.

Custom Manual FAQs

What's your process for the Custom Operations Manual Service?

We build your manual step-by-step through focused virtual collaboration.

Each week includes 1-2 sessions with a 2-hour Knowledge Extraction call (your time commitment), followed by a full day of Operations Manual buildout in Notion (our time commitment).

We continue this process progressively until your manual is complete.

You can watch this video where we describe the full process in detail.

Will you charge us a subscription fee?

We won't. The only ongoing cost is Notion itself, which is free for teams of 10 or fewer. For larger teams of 100 or fewer members, it's $12/month per user.

How are Operations Manual projects managed by your team?

We manage everything end-to-end — no prep required on your end.

We have an established, step-by-step process: all you need to do is show up to our calls and answer our questions.

We'll facilitate the calls, extract knowledge from your head, build your SOPs, create your to-do lists, and refine and organize everything in Notion.

By the end, you'll have a strong, scalable Operations Manual to help you scale your business effectively.

Can you add my existing SOPs and documents to my custom manual?

Absolutely. Many clients come to us with some SOPs already in place but struggle to organize them in a way that's well structured and easy for their team to use.

We'll review any SOPs, checklists, or documents you already have, update or improve them if needed, and incorporate them into your manual. That way we'll be building your OM around your existing SOPs, which saves time and avoids duplication.

How does Operations Mavenue differ from Trainual?

Trainual is a DIY (do-it-yourself) platform where you build and maintain your own SOPs inside the software, with ongoing monthly subscription fees that increase as your team grows.

We provide a DFY (done-for-you) service. We work 1:1 with you and your team to extract, refine, document, and organize your SOPs and operational structure — and build your complete Operations Manual in Notion.

Our service is a one-time fee with lifetime access. You own your manual outright, with no recurring charges from us.

In short, Trainual provides the software and you do the work. We don't just provide the tool (Notion) — we partner with you to build your SOPs and Operations Manual from the ground up.

My SOPs are in another tool, can you extract them from there?

Yes, we can. We'll either migrate the content into your Operations Manual or link to it, whichever makes more sense for your processes.

Can I use your service to have a Training Manual, or Employee Handbook, Company Playbook, or Operating Manual, etc. built for my business?

Yes, you can. Essentially, all of these are forms of an "operations manual" because they provide crucial information about your business's systems and processes, policies, culture, and guidance on how to carry out specific tasks within your business.

Will I be able to update and/or edit the Operations Manual on my own after you built it for us?

Yes. Notion makes it simple to edit and update your manual anytime you need — no tech skills required. You won't have to rely on us for every change, but we're always here if you'd like support or help with bigger updates.

How will you capture our processes if we've never documented them before?

Most of our clients start with very little documentation. During the project, we guide founders and key team members through structured Knowledge Extraction calls, where we ask questions about how the business currently operates. We then convert that information into clear SOPs and a structured Operations Manual.

Will you guide us during the KE calls if you identify issues in our processes/SOPs?

Yes! Our Business Process Consultants don't just document what you share — they'll also flag any gaps or inefficiencies they notice and make suggestions to improve your existing processes and SOPs.

Do we need to prepare anything before starting the project?

Not at all. A major part of what we do is helping you clarify and structure your processes, even if they're currently informal or undocumented. You don't need to have anything organized beforehand, that's what we're here for.

Do you help us implement the systems after they're built?

We offer several ways to support you after your Operations Manual is complete.

We have free resources, including a webinar, that help you with OM adoption and implementing a systems-thinking culture in your business.

We also offer an operations consulting service to help you adapt your processes, optimize your operations, and build a culture around using the OM.

How long does a project typically take?

There's no set timeline. It depends on several factors, including the size of your team, the variety and complexity of your services, the complexity of your processes, and the scope of your Operations Manual.

Most projects are completed within 4–13 sessions. With two sessions per week, this typically translates to 2 to 6.5 weeks.

If you need the project completed more urgently, please let us know during your Discovery Call, and we can adjust your project schedule accordingly.

How many daily sessions are typically required to complete the project?

The number of sessions required for a project depends on several factors, including the size of your team, the variety and complexity of your services, the complexity of your processes, and the scope of your operations manual.

Most projects are completed within 4–13 sessions.

Do I need to commit to a certain number of sessions?

No. There's no session commitment — we continue as long as you need or until your Operations Manual is complete.

What is a typical sessions cadence?

Our standard cadence is 1 to 2 sessions per week.

I'm about to hire someone soon, can you build the manual in a specific timeframe?

We can! We'll do our best to prioritize the SOPs you need for onboarding. Reach out to us and share your timeline, we'll do our best to accommodate it.

Can you create quizzes in my manual for new and existing hires?

Yes! We include a quizzes section in your Operations Manual that can be customized with your own questions. It's a great way to reinforce learning, test OM adoption, and ensure your team is retaining key information from the SOPs.

When will the Knowledge Extraction calls take place?

Ideally in the morning. This allows enough time after our call for your Business Process Consultant to work on building your manual the same day, following our daily (full-day) session structure.

How much time would we need to dedicate to the project weekly?

Just two hours per session for the Knowledge Extraction Call. We handle everything else, you just show up and answer our questions.

Are your consultants specialized in specific industries?

We're industry agnostic.

Our model works with every industry because we're extracting your knowledge, not building something based on our knowledge of your industry.

You're the expert in how your business runs — we're the experts in extracting, documenting, and organizing it.

Do you offer on-site development where you come to our office and build our manual in person?

Yes. We offer on-site development service for teams that prefer in-person collaboration.

Your dedicated Business Process Consultant travels to your location and works directly with you and your team.

This format allows for deeper process capture, faster decision-making, and stronger team alignment.

You can learn more about our on-site development option here: Get Custom Manual

I have different teams in my company. How will their SOPs be handled in the manual?

We set up dedicated SOP hubs for each of your teams inside your Operations Manual. This way, every team has their own space for processes, and access is restricted so they only see the SOPs that are relevant to them.

Who owns the Operations Manual?

You own the OM. We start by building the initial structure, then transfer ownership to you at the end of the very first session. From there, we work directly on your copy. The Notion workspace lives under your account, so you retain full ownership of your processes and data.

How can I make sure my team uses the Operations Manual once you've built it?

We have a free webinar that covers exactly this: 10+ proven tips to drive real Operations Manual adoption so your team actually uses it day to day. You can access it in our YouTube Channel: https://www.youtube.com/watch?v=VHdcs8UjFVI

Will you help us keep the manual up to date after the project?

Yes! Once your OM is complete, we can transition to our OM Maintenance service, and continue to support you by adding new SOPs, updating existing content, hosting support calls, or anything else your OM needs as your business evolves.

This is a flexible, usage-based model — not a monthly subscription. You pay for one session at a time, your balance carries over, and we deduct time as work is completed.