Custom Operations Manual for Your Business

We help growth-stage businesses overcome operational inefficiencies by building their systems and SOPs, and developing their operations manuals on Notion in 15 full-day sessions or less!

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Screenshot of YOLO Dream Adventure Travel Operations Manual with various sections and images.

We do one thing, and we do it well.

We build structured Operations Manuals that help growing businesses run consistently, onboard faster, scale easier, and stop relying on things living in people’s heads.

If you've been inspired by the book "The E-Myth" and are seeking a seasoned business consultant to create a custom Operations Manual for your business, please click below and fill out our “Custom OM Inquiry Form” to reach out.

Custom OM Inquiry Form

Hundreds of Manuals. Countless Happy Clients 😍👇

See More on Our Wall of Love ❤️
  • Screenshot of a review stating Operations Mavenue has change the customer's life and business.

    Dr. Jasmine W., Owner & Pediatrician, Keānuenue Pediatrics

  • A positive review highlighting Operations Mavenue has a deep understanding of business operations and how to methodologically scale a business.

    Jeremy L., Owner, Tax Resolution Accounting

  • Screenshot of a review championing Operations Mavenue for helping them get unstuck with their business.

    Mariyana C., Owner, YOLO Dream Adventure Travel

  • A positive review commending Operations Mavenue's project management skills.

    David W., Owner, Clean Casa

  • A screenshot of a positive review citing Operations Mavenue's consulting calls as a primary reason for their growth.

    Victoria K., COO, Spectra Wellness Solutions

  • A screenshot of a positive review highlighting the oustanding custom Operations Manual developed by Operations Mavenue for a customer's business.

    Nick B., Owner & Operations Manager, Calem Medical

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How It Works

We build your manual step-by-step through focused virtual collaboration.

  • 1–2 virtual sessions per week
  • 2-hour Knowledge Extraction calls in each session (your time commitment)
  • Full-day SOP and OM buildout in Notion (our time commitment)
  • Progressive buildout until your manual is complete

We extract your SOPs (standard operating procedures), organize, refine, and turn them into a clear, practical Operations Manual (OM) your team will actually use.

Custom OM Inquiry Form

Why should we work together?

Because we get it.

You’ve built something valuable — but the processes live in conversations, Slack/email threads, in your head, and your team’s heads.

You’ve tried numerous methods to streamline your company's knowledge base, but nothing has worked.

Your SOPs are scattered across Word documents and Google Drive folders.

You/r team gets lost trying to find the right information.

Half of it isn’t up to date.

You have the drive to scale. To grow your team. Maybe even expand to new locations.

But the know-how lives in people’s heads — and training new hires feels painful every. single. time.

You want to build proper SOPs.

You want everything stored in one organized, easy-to-navigate hub where your team can actually find and use what they need.

You see? We get it. 🙂

Many of our clients came to us with the exact same frustrations. That’s how they found us.

We built a well-structured, highly functional, practical Operations Manual for them in Notion.

And yes — we will do the same for you. 🙂

We’ve done it hundreds of times.


Custom Operations Manual Inquiry Form

Prefer in-person collaboration? We come to you.

We develop your Operations Manual on-site with you and your team.

Your dedicated Business Process Consultant travels to your office and works directly with you, allowing for deeper process capture, faster decision-making, and stronger team alignment.

  • Hands-on, in-person collaboration — our BPC works shoulder-to-shoulder with you and your team.
  • Deeper engagement — questions get answered on the spot, and your team is involved from the start.
  • Complimentary team training — your team is ready to use the manual from day one.

Interested? 👇

Fill Out Custom OM Inquiry Form

Custom Manual FAQs

How does Operations Mavenue differ from Trainual?

Trainual is a DIY (do-it-yourself) platform where you build and maintain your own SOPs inside the software, with ongoing monthly subscription fees that increase as your team grows.

We provide a DFY (done-for-you) service. We work 1:1 with you and your team to extract, refine, document, and organize your SOPs and operational structure — and build your complete Operations Manual in Notion.

Our service is a one-time fee with lifetime access. There are no ongoing “SOP storage fees" or monthly costs. You own your manual outright, with no recurring charges.

In short, Trainual provides the software and you do the work. We don’t just provide the tool (Notion) — we partner with you to build your SOPs and Operations Manual from the ground up.

What's your process for the Custom Operations Manual Service?

We build your manual step-by-step through focused virtual collaboration.

Each week includes 1-2 sessions with a 2-hour Knowledge Extraction call (your time commitment), followed by a full day of Operations Manual buildout in Notion (our time commitment).

We continue this process progressively until your manual is complete

Will you charge us a subscription fee?

We won't. The only ongoing cost is Notion itself, which is free for teams of 10 or fewer. For larger teams of 100 or fewer members, it's $12/month per user.

How are Operations Manual projects managed by your team?

We manage everything end-to-end — no prep required on your end.

We have an established, step-by-step process: all you need to do is show up to our calls and answer our questions.

We'll facilitate the calls, extract knowledge from your head, build your SOPs, create your to-do lists, and refine and organize everything in Notion.

By the end, you’ll have a strong, scalable Operations Manual to help you scale your business effectively.

Can you add my existing SOPs and documents to my custom manual?

Absolutely. Many clients come to us with some SOPs already in place but struggle to organize them in a way that's well structured and easy for their team to use.

We'll review any SOPs, checklists, or documents you already have, update or improve them if needed, and incorporate them into your manual. That way we'll be building your OM around your existing SOPs, which saves time and avoids duplication.

My SOPs are in another tool, can you extract them from there?

Yes, we can. We'll either migrate the content into your Operations Manual or link to it, whichever makes more sense for your processes.

Can I use your service to have a Training Manual, or Employee Handbook, Company Playbook, or Operating Manual, etc. built for my business?

Yes, you can. Essentially, all of these are forms of an "operations manual" because they provide crucial information about your business's systems and processes, policies, culture, and guidance on how to carry out specific tasks within your business.

Will I be able to update and/or edit the Operations Manual on my own after you built it for us?

Yes. Notion makes it simple to edit and update your manual anytime you need — no tech skills required. You won’t have to rely on us for every change, but we’re always here if you’d like support or help with bigger updates.

How will you capture our processes if we've never documented them before?

Most of our clients start with very little documentation. During the project, we guide founders and key team members through structured Knowledge Extraction calls, where we ask questions about how the business currently operates. We then convert that information into clear SOPs and a structured Operations Manual.

Will you guide us during the KE calls if you identify issues in our processes/SOPs?

Yes! Our Business Process Consultants don't just document what you share — they'll also flag any gaps or inefficiencies they notice and make suggestions to improve your existing processes and SOPs.

Do we need to prepare anything before starting the project?

Not at all. A major part of what we do is helping you clarify and structure your processes, even if they're currently informal or undocumented. You don't need to have anything organized beforehand, that's what we're here for.

Do you help us implement the systems after they're built?

We offer several ways to support you after your Operations Manual is complete.

We have free resources, including a webinar, that help you with OM adoption and implementing a systems-thinking culture in your business.

We also offer an operations consulting service to help you adapt your processes, optimize your operations, and build a culture around using the OM.

How long does a project typically take?

There’s no set timeline. It depends on several factors, including the size of your team, the variety and complexity of your services, the complexity of your processes, and the scope of your Operations Manual.

Most projects are completed within 4–13 sessions. With two sessions per week, this typically translates to 2 to 6.5 weeks.

If you need the project completed more urgently, please let us know during your Discovery Call, and we can adjust your project schedule accordingly.

How many daily sessions are typically required to complete the project?

The number of sessions required for a project depends on several factors, including the size of your team, the variety and complexity of your services, the complexity of your processes, and the scope of your operations manual.

Most projects are completed within 4–13 sessions.

Do I need to commit to a certain number of sessions?

No. There's no session commitment — we continue as long as you need or until your Operations Manual is complete.

What is a typical sessions cadence?

Our standard cadence is 1 to 2 sessions per week.

I'm about to hire someone soon, can you build the manual in a specific timeframe?

We can! We'll do our best to prioritize the SOPs you need for onboarding. Reach out to us and share your timeline, we'll do our best to accommodate it.

Can you create quizzes in my manual for new and existing hires?

Yes! We include a quizzes section in your Operations Manual that can be customized with your own questions. It's a great way to reinforce learning, test OM adoption, and ensure your team is retaining key information from the SOPs.

When will the Knowledge Extraction calls take place?

Ideally in the morning. This allows enough time after our call for your Business Process Consultant to work on building your manual the same day, following our daily (full-day) session structure.

How much time would we need to dedicate to the project weekly?

Just two hours per session for the Knowledge Extraction Call. We handle everything else, you just show up and answer our questions.

Are some of your consultant specialized in specific industries?

We're industry agnostic.

Our model works with every industry because we're extracting your knowledge, not building something based on our knowledge of your industry.

You're the expert in how your business runs — we're the experts in documenting and organizing it.

Do you offer on-site development where you come to our office and build our manual in person?

Yes. We offer on-site development service for teams that prefer in-person collaboration.

Your dedicated Business Process Consultant travels to your location and works directly with you and your team.

This format allows for deeper process capture, faster decision-making, and stronger team alignment.

You can learn more about our on-site development option here: Get Custom Manual

I have different teams in my company. How will their SOPs be handled in the manual?

We set up dedicated SOP hubs for each of your teams inside your Operations Manual. This way, every team has their own space for processes, and access is restricted so they only see the SOPs that are relevant to them.

How can I make sure my team uses the Operations Manual once you've built it?

We have a free webinar that covers exactly this: 10+ proven tips to drive real Operations Manual adoption so your team actually uses it day to day. You can access it in our YouTube Channel: https://www.youtube.com/watch?v=VHdcs8UjFVI

Will you help us keep the manual up to date after the project?

Yes! Once your OM is complete, we can transition to our OM Maintenance service, and continue to support you by adding new SOPs, updating existing content, hosting support calls, or anything else your OM needs as your business evolves.

This is a flexible, usage-based model — not a monthly subscription. You pay for one session at a time, your balance carries over, and we deduct time as work is completed.

Who owns the Operations Manual?

You own the OM. We start by building the initial structure, then transfer ownership to you at the end of the very first session. From there, we work directly on your copy. The Notion workspace lives under your account, so you retain full ownership of your processes and data.

Do you have a Referral Program?

Yes, we do! Here are the details:

For every person you refer who becomes a client for our Custom OM Development Service, you’ll receive 1 free hour of consulting, applied toward your own Custom OM Development Project.

Know someone who might be interested? Feel free to share our Custom Operations Manual Inquiry Form with them!