Flooring and roofing, Anchorage, Alaska
320 SOPs
across 18 sections, for 60+ people in 4 divisions.
Read the story : Aurora FlooringDone-for-you SOPs and Operations Manuals in Notion
Your business, out of everyone's heads and into a system.
The result: systemized and standardized operations, faster onboarding, and knowledge that stays in the business, not in people's heads or scattered folders.
Operations Manual
OwnerYYou
Last editedJust now
"Who we are and how we work, all in one place."
Operations
People & HR
Finance
Sales
Client Care
Marketing
Illustrative example. Yours is built around how your business actually runs.
Trusted by
Right now, the manual is you.
A normal week, while you're out of the office.
Out of office this week
14questions waiting on you
You've answered most of these before. The answers just live in your head.
12 answered by the manual.
The 2 left are the ones that should need you.
Show me a plan for my business-
A client wants a refund. Do we do that?
Approving refunds
-
Hi! Who's training me today?
New hire: day one
-
The card reader is down again. Who do we call?
Vendor and tool contacts
-
What do we charge for a rush job?
Price list
-
Where do receipts go for month-end?
Month-end close
-
Can I approve overtime, or wait for you?
Who owns what
-
Is there a checklist for opening?
Opening and closing
-
A customer is upset about a delay. What do I say?
Handling a complaint
-
Which logo file do we use?
Brand guidelines
-
How do I book time off for the team?
Time off requests
-
A big client wants custom terms. Do we take it?
Needs you
-
Do we pay this invoice now or on the 15th?
Paying invoices
-
How do we follow up on the Miller quote?
Following up on a quote
-
Should we hire another coordinator?
Needs you
See the week for:
Illustrative week.
What is an Operations Manual?
Think of it as your business’s playbook.
A single source of organized knowledge for your business, built to clearly communicate one thing to your team:
“This is how we do things here.”
We ask the right questions.
Two hours per session from you. We structure what we learn, flag what could work better and build the rest.
9 AM101112 PM123456 PM
YouYou
Knowledge Extraction call
2 hours, one team per call
Y
Us
We build it in Notion
- New hire: day one
- Opening and closing
- Approving refunds
- Quoting a new job
- Handling a complaint
- Brand guidelines
SOPs builtSenior reviewProgress update sent
Now
Your part
Show up, answer our questions and clear a few to-dos between sessions. No prep needed.
1 to 2 sessions a week. Most projects are completed in 8 weeks or less.
Your hours on calls vs. total project hours
- Collision Xperts 12 of 54 hrs
- Unkefer Sales 12 of 50 hrs
- Aurora Flooring 50 of 196 hrs
From our case studies.
A few businesses running on manuals we built.
What's happening in yours?
Wellness and longevity clinic, Tampa, Florida
$3M to $6M
in yearly revenue while we worked together, with new-hire onboarding and training time down 80%.
Read the story : Wellness clinic, TampaTravel representation
80%
less time in day-to-day operations for the founder, who has hit her monthly revenue target every month since we finished.
Read the story : Emerging DestinationsAuto collision repair, Arizona
3 locations
in Mesa, Tempe, and Tucson, now run as one uniform organization.
Read the story : Collision XpertsBoutique fitness studio, Colorado
105 SOPs
from 6 Knowledge Extraction sessions. New instructors now get up and running in days, not months.
Read the story : Unite FitnessTractor dealership, Ohio
2 businesses
A repeat client: first his property management company, then the dealership.
Read the story : Unkefer SalesVertical SaaS, Sacramento, California
100+ SOPs
built so a buyer could run it. The business is now ready to be sold.
Read the story : SaaS company, SacramentoWhat clients say
Without question, Asli and her team at Operations Mavenue have changed my life and our business.
…turning the jumbled mess in my head into a professional knowledge base for my entire business. It's gold!!
Instead of creating a generic set of procedures, she helped us build a practical, organized system that reflects the way we actually do business.
Not only did they do a great job of hearing my needs and accommodating them, they also provided some really good substantive guidance and suggestions well beyond just Notion.
She not only organized all of my information, but gave me great ideas on how to run the business more efficiently and get more business.
She offers a practical way to systematize your business processes.
The terms in plain English.
What working with us looks like, on one page.
Custom Operations Manual Projects
Page 1 of 1
- You get
- A fully custom Operations Manual in Notion, built as one connected system, with an SOP hub for every team.
- Your time
- Two hours per session, one or two sessions a week. We build the rest.
- Prep
- None. Most of our clients start with very little in place.
- Ownership
- Yours.
- Commitment
- No lock-in: no contract, no retainer, no large upfront payment. You pay one session at a time and can stop after any session.
- Price
- Quoted on your planning call, with your roadmap and timeline.
- First session
- Fully guaranteed. If it wasn't worth it, you don't pay for it.
Included
Show me a plan for my business
A free 40-minute planning call. No forms.
Short answers.
Does it work for my industry?
Yes. We don't copy a template from another industry. We ask structured questions about how your business runs, flag what could work better, and build the manual around your answers.
We already have some SOPs. Do we start over?
No. We review what you already have, improve it where needed, and build your manual around it. SOPs that live in other tools get migrated or linked.
How long does a project take?
Most projects are completed in 8 weeks or less, at one or two sessions a week. Hiring soon? Tell us on the call, and we'll prioritize the SOPs for that role, so they're ready when you train your new hire.
Why Notion?
Instead of digging through folders and PDFs, your team gets one searchable hub where everything is connected, with videos and checklists built in. If you can use Google Docs, you can use Notion, and you can export it as a PDF anytime.
Do we need a paid Notion plan?
Not for teams of 10 or fewer: Notion is free for them. Larger teams pay $12/month in total, not per person, with your team added as guests.
Can't we just do it ourselves?
You can. Our industry templates give you a pre-built manual with 12+ sections and 50+ SOPs to tailor yourself.
Let's build the system your business runs on.
Pick a time for your free 40-minute planning call.
On the call, we'll:
- Walk you through exactly how the process works
- Give you a live look at what your manual would look like
- Give you a clear session plan and quote, based on your team's size and goals
Asli KahramanFounder & Head Consultant
- Free planning call
- 40 minutes
- No lock-in
Loading the calendar…
Calendar not loading? Open it in a new tab