FAQs: General
Why Notion instead of Google Drive or other software?
Notion brings your operations manuals to life in a way that Google Drive and other static tools can’t. Instead of digging through folders or PDFs, your team gets a dynamic, searchable, and user-friendly hub where everything is connected. Notion makes it easy to update content in real time, embed videos or SOP checklists, and give teammates exactly the context they need without overwhelming them. It’s not just a document repository — it’s an interactive playbook your team will actually use.
Why do I need to document my SOPs in business?
Documenting your SOPs makes your business run smoother. Instead of repeating instructions or relying on memory, your team has a clear reference for how things are done. It saves time, reduces mistakes, and makes it easier to train new people. In short, SOPs keep your business consistent and scalable.
What is Notion?
Notion is an all-in-one workspace where we build your operations manuals. Instead of scattered files in Google Drive or Word docs, Notion gives you one clean, organized hub for SOPs, checklists, and workflows. At Operations Mavenue, we use Notion to create manuals that are easy to search, update, and actually use — so your team always knows where to find the right information.
I have screenshots and video training I'd like to have included in my Operations Manual. Can I add them to Notion?
Yes, it's very easy to add images or videos to Notion. Just type "/image" or "/video" wherever you'd like to add them and upload the file. That's it!
I've never used Notion. How simple is it to learn and/or use it?
Notion is very beginner-friendly — most people pick it up within a few minutes. If you can use Google Docs, you can use Notion. We’ll set everything up for you, so all you need to do is open your manual, browse, and make small edits when needed. And if you ever get stuck, we’re here to guide you.
Will I need to pay to use Notion?
Notion is free if you’re adding 10 people or fewer to your Operations Manual. If your team is larger than that, you’ll need their paid plan, which is about $12/month. The good news is, it’s not a per-user fee — your team is added as guests, not members — so you only need one paid account to share your manual with everyone.
What do you typically include in Operations Manuals?
Some sections we typically include in both our template and custom-built operations manuals:
- Introduction
- Business Overview
- Culture & Values
- Organizational Chart & Job Descriptions
- SOPs Hub
- Checklists & Templates
- Tutorials & Training Center
- Client Resources Library
- Owner's / Management's Hub
- Glossary
- Company Directory
- Company Wall of Love
- New Hire Onboarding Quizzes
Can I restrict access to certain sections of my Operations Manual for specific teams or team members?
Yes, you can. Notion makes it easy to control who sees what. You can set permissions so each team or team member only has access to the sections of your Operations Manual that are relevant to them.
FAQs: Template Operations Manuals
Are the template manuals pre-built, or just blank templates?
They're all pre-built! Each template includes 13+ main sections, 60+ SOPs based on standard and best practices.
Though the content was carefully curated by us, we also recognize that each business operates uniquely, so our Manuals are also fully customizable that you can further tailor and expand upon to suit your specific business needs!
Our experience with clients has shown us that starting with a template significantly reduces the complexity and time for any business owner to build their manuals, compared to starting from scratch on a blank template.
Our pre-built manuals provide a solid foundation, making it easier for business owners to visualize and customize their own manuals.
FAQs: Custom Operations Manuals
Can you add my existing SOPs and documents to my custom OM?
Absolutely. We’ll review any SOPs, checklists, or documents you already have, update or improve them if needed, and incorporate them into your manual. This way, you save time and avoid duplication.
Can I use your service to have a Training Manual, or Employee Handbook, Company Playbook, or Operating Manual, etc. built for my business?
Yes, you can. Essentially, all of these are forms of an "operations manual" because they provide crucial information about your business's systems and processes, policies, culture, and guidance on how to carry out specific tasks within your business.
Will I be able to update and/or edit the Operations Manual on my own after you built it for us?
Yes. Notion makes it simple to edit and update your manual anytime you need — no tech skills required. You won’t have to rely on us for every change, but we’re always here if you’d like support or help with bigger updates.
I have different teams in my company. How will their SOPs be handled in the manual?
We set up dedicated SOP hubs for each of your teams inside your Operations Manual. This way, every team has their own space for processes, and access is restricted so they only see the SOPs that are relevant to them.
When's your next availability to start a custom OM project?
We’re usually booked about a month in advance. If you’d like to start a project, please fill out our Custom Operations Manual Inquiry Form and we’ll be in touch within a few hours!
Do you have a Referral Program?
Yes, we do! Here are the details:
For every person you refer who becomes a client for our Custom OM Development Service, you’ll receive 1 free hour of consulting, applied toward your own Custom OM Development Project.
Know someone who might be interested? Feel free to share our Custom Operations Manual Inquiry Form with them!
What if I have other questions?
Happy to answer whatever’s on your mind! Click here to send us a message or drop an email at hello@operationsmavenue.com, and we'll reply in 24 hours!