Trainual is a DIY (do-it-yourself) platform where you build and maintain your own SOPs inside the software, with ongoing monthly subscription fees that increase as your team grows.

We provide a DFY (done-for-you) service. We work 1:1 with you/r team to extract, refine, document, and organize your SOPs and operational structure — and build your complete Operations Manual in Notion.

Our service is a one-time fee with lifetime access. There are no ongoing “SOP storage fees" or monthly costs. You own your manual outright, with no recurring charges.

In short, Trainual provides the software and you do the work. We don’t just provide the tool (Notion) — we partner with you to build your SOPs and Operations Manual from the ground up.

We build your manual step-by-step through focused virtual collaboration.

Each week includes 1-2 sessions with a 2-hour Knowledge Extraction call (your time commitment), followed by a full day of Operations Manual buildout in Notion (our time commitment).

We continue this process progressively until your manual is complete.

We won't. The only ongoing cost is Notion itself, which is free for teams of 10 or fewer. For larger teams of 100 or fewer members, it's $12/month per user.

We manage everything end-to-end — no prep required on your end.

We have an established, step-by-step process: all you need to do is show up to our calls and answer our questions.

We'll facilitate the calls, extract knowledge from your head, build your SOPs, create your to-do lists, and refine and organize everything in Notion.

By the end, you’ll have a strong, scalable Operations Manual to help you scale your business effectively.

Absolutely. Many clients come to us with some SOPs already in place but struggle to organize them in a way that's well structured and easy for their team to use.

We'll review any SOPs, checklists, or documents you already have, update or improve them if needed, and incorporate them into your manual. That way we'll be building your OM around your existing SOPs, which saves time and avoids duplication.

Yes, we can. We'll either migrate the content into your Operations Manual or link to it, whichever makes more sense for your processes.

Yes, you can. Essentially, all of these are forms of an "operations manual" because they provide crucial information about your business's systems and processes, policies, culture, and guidance on how to carry out specific tasks within your business.

Yes. Notion makes it simple to edit and update your manual anytime you need — no tech skills required. You won’t have to rely on us for every change, but we’re always here if you’d like support or help with bigger updates.

Most of our clients start with very little documentation. During the project, we guide founders and key team members through structured Knowledge Extraction calls, where we ask questions about how the business currently operates. We then convert that information into clear SOPs and a structured Operations Manual.

Yes! Our Business Process Consultants don't just document what you share — they'll also flag any gaps or inefficiencies they notice and make suggestions to improve your existing processes and SOPs.

Not at all. A major part of what we do is helping you clarify and structure your processes, even if they're currently informal or undocumented. You don't need to have anything organized beforehand, that's what we're here for.

We offer several ways to support you after your Operations Manual is complete.

We have free resources, including a webinar, that help you with OM adoption and implementing a systems-thinking culture in your business.

We also offer an operations consulting service to help you adapt your processes, optimize your operations, and build a culture around using the OM.

There’s no set timeline. It depends on several factors, including the size of your team, the variety and complexity of your services, the complexity of your processes, and the scope of your Operations Manual.

Most projects are completed within 4–13 sessions. With two sessions per week, this typically translates to 2 to 6.5 weeks.

If you need the project completed more urgently, please let us know during your Discovery Call, and we can adjust your project schedule accordingly.

The number of sessions required for a project depends on several factors, including the size of your team, the variety and complexity of your services, the complexity of your processes, and the scope of your operations manual.

Most projects are completed within 4–13 sessions.

No. There's no session commitment — we continue as long as you need or until your Operations Manual is complete.

Our standard cadence is 1 to 2 sessions per week.

We can! We'll do our best to prioritize the SOPs you need for onboarding. Reach out to us and share your timeline, we'll do our best to accommodate it.

Yes! We include a quizzes section in your Operations Manual that can be customized with your own questions. It's a great way to reinforce learning, test OM adoption, and ensure your team is retaining key information from the SOPs.

Ideally in the morning. This allows enough time after our call for your Business Process Consultant to work on building your manual the same day, following our daily (full-day) session structure.

Just two hours per session for the Knowledge Extraction Call. We handle everything else, you just show up and answer our questions.

We're industry agnostic.

Our model works with every industry because we're extracting your knowledge, not building something based on our knowledge of your industry.

You're the expert in how your business runs — we're the experts in documenting and organizing it.

Yes. We offer on-site development service for teams that prefer in-person collaboration.

Your dedicated Business Process Consultant travels to your location and works directly with you and your team.

This format allows for deeper process capture, faster decision-making, and stronger team alignment.

You can learn more about our on-site development option here: Get Custom Manual

We set up dedicated SOP hubs for each of your teams inside your Operations Manual. This way, every team has their own space for processes, and access is restricted so they only see the SOPs that are relevant to them.

We have a free webinar that covers exactly this: 10+ proven tips to drive real Operations Manual adoption so your team actually uses it day to day. You can access it in our YouTube Channel: https://www.youtube.com/watch?v=VHdcs8UjFVI

Yes! Once your OM is complete, we can transition to our OM Maintenance service, and continue to support you by adding new SOPs, updating existing content, hosting support calls, or anything else your OM needs as your business evolves.

This is a flexible, usage-based model — not a monthly subscription. You pay for one session at a time, your balance carries over, and we deduct time as work is completed.

You own the OM. We start by building the initial structure, then transfer ownership to you at the end of the very first session. From there, we work directly on your copy. The Notion workspace lives under your account, so you retain full ownership of your processes and data.

Yes, we do! Here are the details:

For every person you refer who becomes a client for our Custom OM Development Service, you’ll receive 1 free hour of consulting, applied toward your own Custom OM Development Project.

Know someone who might be interested? Feel free to share our Custom Operations Manual Inquiry Form with them!