Your done-for-you Operations Manual, built in Notion.

Yes, and SOPs are only one part of what we build. Your dedicated Business Process Consultant interviews you and your team, catches the steps people skip and flags what could work better. Then we build a complete Operations Manual in Notion: business overview, culture and values, org chart and job descriptions, an SOP hub for every team, checklists and templates, training videos, a glossary, a company directory, your company's Wall of Love and onboarding quizzes for new hires. A senior consultant reviews every build, and we train your team to use it.

It's a complete operations manual built for you by people who do this every day. You don't write anything, and you don't hand us recordings to type up. In live 2-hour working sessions, your consultant asks the questions that get the knowledge out of your team's heads, questions the steps that don't hold up and suggests better ways to run them. Then we design the structure and build the manual in Notion around how your business actually runs, with the gaps closed.

Most of our clients start with very little documentation, and you don't need to prepare anything. During the project, we guide founders and key team members through structured Knowledge Extraction calls, where we ask how the business currently operates, catch the steps people skip and flag what could work better. Then we build it into clear SOPs and a structured Operations Manual.

Yes. Many clients come to us with some SOPs in place but no structure their team can actually use. We review what you already have, improve it where needed and build it into your manual. SOPs that live in other tools get migrated or linked, whichever works better for your processes.

Yes, we can. Essentially, all of these are forms of an "operations manual" because they provide crucial information about your business's systems and processes, policies, culture, and guidance on how to carry out specific tasks within your business.

Trainual is a do-it-yourself platform where you build and maintain your own SOPs inside the software, with ongoing monthly subscription fees that increase as your team grows. We provide a done-for-you service: we work 1:1 with you and your team to extract, refine, document, and organize your SOPs and operational structure, and build your complete Operations Manual in Notion. It's a one-time investment, not a subscription, and there are no recurring charges from us.

An operations manager runs your operations, and we build the system they run on. A new hire still has to learn how your business works before they can put it on paper, and documentation competes with their day job. Building the manual first gives an operations manager, or any new hire, a system to run from day one.

Most projects are completed in 8 weeks or less, at one or two sessions a week. It depends on the size of your team, the variety of your services and the scope of your manual. Hiring soon? Tell us on the planning call, and we'll prioritize the SOPs for that role, so they're ready when you train your new hire.

About two hours per session, for the Knowledge Extraction Call, at one or two sessions a week. Each session is a full working day on our side: after your call, we spend the rest of the day building what we captured into your manual. You show up and answer our questions, and we handle everything else.

No. There's no session commitment: we continue as long as you need or until your Operations Manual is complete. Your first session is fully guaranteed: if it wasn't worth it, you don't pay for it.

Yes. Sessions run on video calls, and for teams that prefer in-person collaboration we also offer on-site development: your dedicated Business Process Consultant travels to your location and works directly with you and your team.

Instead of digging through folders and PDFs, your team gets one searchable hub where everything is connected, with videos and checklists built in. If you can use Google Docs, you can use Notion, and you can export it as a PDF anytime.

We won't. The only ongoing cost is Notion itself, which is free if you're adding 10 people or fewer to your Operations Manual. For larger teams, you'll need their paid plan, which is about $12/month. It's not a per-user fee: your team is added as guests, not members, so one paid account is enough to share your manual with everyone.

You own the OM from the very first session. We build it in our Notion workspace, where you have full access as a guest, so we can keep working on it with you session by session. At the end of the project, we move it into your own Notion workspace together, live on our final presentation call, so you retain full ownership of your processes and data.

Yes! Once your OM is complete, we can transition to our OM Maintenance service, and continue to support you by adding new SOPs, updating existing content, hosting support calls, or anything else your OM needs as your business evolves. This is a flexible, usage-based model, not a monthly subscription.