Property Management SOPs: What Your Operations Manual Should Cover
Property management is a business of handoffs. An owner signs a management agreement, a property gets set up, a unit gets leased,…
The Operations Mavenue blog
Reducing People Dependency
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Operations Mavenue vs Hiring an Operations Manager to Document Your Business
When an owner decides the business can't keep running out of their head, hiring an operations manager is often the first idea.…
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What Is a Business Operating System? EOS, The E-Myth and Where an Operations Manual Fits
"Business operating system" is one of those phrases that means different things depending on who's saying it. To some owners it means…
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Construction Company SOPs: What to Document First
Construction and trades businesses run on crews, schedules, materials, and weather. When the work is busy, nobody has time to explain how…
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Why Consistency Depends on Documented Systems
When something goes wrong in your business, the instinct is to look at the person. They did not pay attention. They need…
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The Best Way to Train and Onboard Your Team Using Your Operations Manual
Most small businesses treat training and documentation as two separate things. Training is what you do with a new hire in their…
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How to Write an SOP That Your Team Will Actually Follow
Most SOPs don't fail because they were never written. They fail because they were written poorly, too vague, too long, or designed…
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How to Move Your Business SOPs From Scattered Documents to a Digital Operations Manual
Most small businesses don't have zero documentation, they have too much of the wrong kind, in too many places. A Google Doc…
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How to Build a Client FAQ and Internal Troubleshooting Guide Inside Your Operations Manual
Every business has problems that come up over and over again. A client asks the same question for the tenth time. A…
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How to Delegate to a VA Without Spending Your Whole Week Managing Them
Hiring a VA feels like the answer. And it can be, but only if you give them something tangible to work with.…
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The Key Person Risk Every Small Business Owner Ignores (Until It's Too Late)
There's someone in your business right now who knows too much. They know the password to the system nobody else uses. They…
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The Best Standard Operating Procedure Template for Small Businesses
If you've been searching for a standard operating procedure template, you've probably already found two kinds: the ones that are too simple…
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We interview you and your team through structured working sessions, then build your SOPs and complete Operations Manual in Notion around how your business actually runs. Most projects are completed in 8 weeks or less.